Sterling Bank is on the march again. This time the bank has opened 10 new branches and has started remodeling 40 branches nationwide as part of it new strategy to focus on the retail end of market and to deliver quality-banking services to customers. Shina Atilola, group head, strategy and communications, said that the ongoing branch expansion is part of its strategy to expand its operations and branch network across the country to enable the Bank deploy its services to all parts of the country and leverage on this to successfully increase its share of the retail end of the market.

Atilola explained that the new branch locations will serve both retail and wholesale banking customers with a comprehensive range of products including the traditional banking products and services with an emphasis on technology driven products/services delivered through an on-line real-time technology platform already put in place by the Bank. “Our intention is to have in place by the end of this year about 200 functional branches spread across the country to enable us to adequately reach our customers. The business locations also have adequate ATMs to ensure that customers are well served without delay by providing an all day service availability,” he said.

He stressed that these branches are also equipped with state-of-the-art technological resources to create an online real-time banking environment. “With the sharp increase in the volume of the Bank’s customer base its retail drive and enhanced corporate and commercial banking services, the opening of vital channels by way of branches has become necessary and will remain a continuous process as the bank targets market leadership through symbiotic partnerships with her numerous customers,” he stressed.