The prestigious Nigeria Customer Service Excellence Award has been bestowed on Heritage Bank, Access Bank Plc, Etisalat and 34 other companies by the Nigerian Customs Service, NSC. The second edition of the event which held at Ibeto Hotel, Abuja, saw Heritage Bank emerged the most supportive customer service company, while Access Bank and Etisalat won best customer service Company in banking service and best customer Service company in telecommunications. Other winners at the event were Abuja Urban Mass Transport Company, DHL, DANA Air, Daily Trust, KIA Motors, NNPC, Channels Television, Julius Berger, Lona, and Halogen Security among others.

Aliyu Ilias, coordinator of Nigerian Customer Service Awards, NCSA, said the award was instituted to celebrate outstanding service excellence across all sectors in the country. “I want to seize this opportunity to congratulate the winners in this year’s edition; you have served Nigerians efficiently based on the data gathered from your service consumers and we hope this award will propel and motivate you to improve in the area of Customer Service,” Ilias said.